Talk to Samaritans
Whatever you’re going through, we are here to listen
Call us
020 7734 2800
You can call us at Central London Samaritans any hour of the day or night, 365 days a year including Bank Holidays. Calls are charged at local rates if you are calling from within Greater London. Please note that your calls will show up on an itemised bill so, if this is a concern for you, please consider using a payphone or mobile telephone to contact us.
We receive thousands of calls every year, so at certain times of the day you may find it difficult to get through to a Samaritan volunteer. If you do have problems getting through, please try contacting the Samaritans National Helpline (08457 90 90 90) where you call will be answered by the nearest available branch.
Visit us
46 Marshall Street, London W1F 9BF
Central London Samaritans welcomes visitors to its Soho branch everyday of the year, between the hours of 9am and 9pm. We will arrange for a volunteer to see you as soon as possible. You will be taken to a quiet room where you will be able to talk in privacy, and complete confidence, to a volunteer who will listen and support you.
We support people with disabilities, providing full accessibility to wheelchair users as well as adapted toilet facilities.
Email us
jo@samaritans.org
You might find it easier to express your thoughts in an writing, especially if it can be difficult to find a quiet place to talk. If so, please consider emailing us. Simply email jo@samaritans.org and we will endeavor to respond to you within 24 hours.
Your email is anonymised by our system so volunteers responding won’t see your address. You don’t have to give your name if you don’t wish to either.
Send us a text message
07725 90 90 90
If you need support but can’t talk on the phone you can use your mobile phone’s texting service to contact Samaritans 24 hours a day. All texts are responded to by a trained Samaritans volunteer and we endeavour to get back to you as soon as possible.
Letter
You can write a letter to Chris at Freepost RSRB-KKBY-CYJK, P.O. Box 90 90, Stirling, FK8 2SA.
Worried about someone else?
If you are worried about a friend or relative, we can arrange to call them to offer our support. We are also able to offer emotional support in languages other than English. For a full list of languages available, visit Supporting Non-English Speakers and visit our step-by-step guide for making a referral to Samaritans.
Samaritans is not a religious or political organisation. We listen, but we don’t judge or give advice. Instead, we give callers the room to express their feelings in their own way and in their own time, something that people often find harder to do with friends or family members.
